What types of flooring do you install?
We install LVP/LVT, porcelain and ceramic tile, prefinished hardwood, and solid hardwood. Our main flooring specialties are LVP and tile.
What is the best flooring for my home?
The best flooring depends on the room and how you use it. Water, pets, children, traffic, cleaning, budget, and the look you want can all change the answer.
Is LVP a good flooring choice?
Yes. Quality LVP can be a great choice for many homes because it is easy to clean, available in many styles, and can handle busy living areas well.
Is LVP waterproof?
Some LVP products are waterproof and others are only water-resistant. We prefer quality waterproof LVP for the projects we install. A waterproof plank does not make the entire room waterproof.
What is the difference between waterproof and water-resistant LVP?
Water-resistant flooring can handle limited moisture, while flooring sold as waterproof is designed to resist water more completely at the product level. Water can still travel around or underneath a finished floor during a leak or flood.
Is thicker LVP better?
Thickness can be important, but it does not tell the whole story. We also look at the core, locking system, wear layer, backing, and overall construction.
What is an LVP wear layer?
The wear layer is the clear protective surface above the design. It helps protect the floor from everyday use and becomes especially important in high-traffic areas.
Why does the floor under LVP need to be flat?
A floor with high and low areas can allow floating LVP to move when you walk across it. That movement can place extra stress on the locking joints.
Why does LVP separate at the seams?
Several things can cause LVP joints to separate, including a floor that is not flat enough, weak locking joints, poor installation, movement, or a low-quality product.
Is LVP better than laminate?
We generally prefer quality waterproof LVP for the projects we install because it can handle everyday moisture well and works in many areas of the home. High-quality laminate can still be a good flooring product in the right application.
What is laminate flooring?
Laminate normally uses a wood-fiber-based core with a printed design and protective surface. It can look similar to LVP but is made differently.
Do you install Pergo or laminate flooring?
Laminate is not one of our main flooring products. We generally prefer quality waterproof LVP when a homeowner wants this type of floating floor.
Is LVP better than hardwood?
Neither is automatically better. LVP is easier to care for and handles water better, while hardwood gives you the natural look and feel of real wood.
Do you install tile outside of bathrooms?
Yes. We install tile in kitchens, foyers, mudrooms, laundry rooms, hallways, entry areas, and other parts of the home.
What is tile lippage?
Tile lippage is the difference in height between the edges of neighboring tiles. Careful floor preparation and installation help keep the finished tile surface as even as possible.
Why do grout joints need to be even?
Consistent grout joints make the entire floor look cleaner and more planned. Small changes can become very noticeable across a large tile floor.
Do you use an uncoupling membrane under tile?
Yes. We install an uncoupling membrane as part of our tile flooring system. It helps separate some movement in the structure below from the finished tile above.
Why does tile crack?
Tile can crack because of movement, poor support, substrate problems, installation issues, or other conditions in the floor system. Proper preparation helps reduce the risk.
Why does grout crack?
Cracked grout can be caused by movement or problems within the tile installation. The cause should be understood rather than simply covering the crack with more grout.
Is porcelain or ceramic tile better for floors?
Both can work. We often prefer porcelain for many flooring applications, but the room, product, traffic, tile size, and surface should all be considered.
Can you install large-format tile?
Yes. Large-format tile can create a clean look, but it makes preparation and careful installation especially important.
Does my floor need to be perfectly level?
Not always. Level and flat are different. The floor needs to meet the needs of the flooring being installed. Flatness is especially important for many LVP installations.
Can you fix an uneven floor?
Often, yes. The solution depends on what is causing the problem and what flooring will be installed. We first inspect the conditions before deciding what work is needed.
Do you remove old flooring?
Yes. When removal is part of the project, we can remove and dispose of the existing flooring.
Can new flooring go over my old flooring?
Sometimes. It depends on the existing floor, new flooring, flatness, condition, height, transitions, and the installation requirements of the new product.
Can you install LVP over tile?
Sometimes. The existing tile needs to be solid and suitable for the new floor. Flatness, floor height, transitions, doors, and product requirements also need to be considered.
Can you install LVP over hardwood?
Sometimes. We first need to look at the condition of the hardwood, movement, flatness, height, and requirements of the new flooring.
Does LVP need underlayment?
It depends on the product and floor below it. Some LVP has attached backing while other systems may have different requirements.
What happens if you find a damaged subfloor?
We show you what we found and explain what we recommend. Hidden damage cannot always be known before demolition, so added repairs are discussed before that work moves forward.
Do you install hardwood flooring?
Yes. We install solid hardwood and prefinished hardwood flooring.
Is hardwood more forgiving than LVP or tile?
Hardwood can be more forgiving of some small changes in the floor below it. Proper preparation is still important, but each flooring system reacts differently to the substrate.
Do you refinish hardwood floors?
We may take on hardwood refinishing depending on the project, but our main flooring service is new installation and complete flooring replacement.
Should flooring go under kitchen cabinets?
It depends on the flooring system and kitchen design. Some flooring can go under cabinets, while some floating floors should not be trapped under permanent cabinets.
Do baseboards need to come off for new flooring?
Not always. We look at the existing trim, new flooring, and finished look before deciding whether to remove the baseboards or use another trim detail.
Do you install baseboards and shoe molding?
Yes. Depending on the project, we can install or replace baseboards, shoe molding, quarter round, thresholds, and flooring transitions.
How do you handle flooring transitions?
We plan transitions based on the flooring on each side, floor height, doorway, direction, and finished appearance.
Do you move furniture?
Yes. We can move furniture as needed for many flooring projects. Large or unusual items should be discussed before the project starts.
Do you move appliances?
We can move many appliances when needed. The exact plan depends on the appliance and flooring project.
Do you supply the flooring?
We prefer to help supply the flooring. This gives us more control over product quality, quantities, ordering, and delivery.
Can I buy my own flooring?
If you already have flooring in mind, we can review it with you. We prefer to be involved in the selection so we can make sure the product is a good fit for the project.
Can I see flooring samples before choosing?
Yes. We can help narrow down LVP and tile choices and provide samples so you can see how they look inside your home.
How much extra flooring should I order?
Most projects need extra flooring for cuts, layout, waste, and possible future repairs. The amount depends on the flooring and layout, so we calculate it for the individual project.
Does flooring need to acclimate before installation?
Some flooring products need time in the home before installation and others have different requirements. We follow the instructions for the flooring being installed.
Can you install flooring in a basement?
Yes. LVP and tile can both work well in many finished basements. We first consider the existing floor, moisture conditions, and how the basement is used.
What flooring is good for pets?
LVP and tile can both be good choices for homes with pets. The right choice depends on water, scratches, cleaning, traffic, and the specific product.
Can you replace flooring in several rooms at once?
Yes. Larger multi-room flooring projects are a good fit for us. Planning several rooms together can also help create better flow throughout the home.
What size flooring projects do you take on?
We generally focus on flooring installations and replacements around 250 square feet or larger. Whole first floors, large rooms, kitchens, basements, and multi-room projects are especially good fits.
Do you install commercial flooring?
We take on select light commercial tile projects. Our LVP, hardwood, and general flooring work is mainly focused on residential projects.
How long does flooring installation take?
It depends on the size of the project, flooring type, demolition, and preparation needed. Once we inspect the project and choose the flooring, we can give you a better idea of the schedule.
How much does flooring installation cost?
Flooring installation cost depends on the flooring material, square footage, demolition, floor preparation, layout, trim, transitions, and hidden conditions. We inspect the project before giving you a price rather than using one price for every floor.
